We conduct a structured assessment of every puppy's temperament shortly after they turn 7 weeks old. This is when cognitive development is complete so we can get the most accurate results. Every puppy is placed into the same series of different scenarios and we gauge and record their reaction to each stimulus. This allows us to build a picture of how each puppy's temperament will develop as they reach maturity. The temperament test we use is unique to Lomond Hills and has been developed by combining methods used in the Volhard and APET tests and adapting them to suit the Australian Labradoodle breed. The Volhard and APET tests were developed for generic use across all breeds and we have found our adaptation to be most accurate and reliable for the Australian Labradoodle breed.
Once we have results for the litter, we compare these against client applications and match them up. Temperament comes first, then we look at other physical attributes. The date that client placed their reservations is only used during the matching process if a stalemate is reached based on temperament and physical attributes. After the matching process is complete, we advise clients which puppy has been allocated to them by email. If for some reason, a client chooses not to accept the puppy that has been allocated to them, their reservation can be transferred to an alternative litter. It is important that everyone is excited about the arrival of their new family member - if you don't come across as being excited, we will be concerned as to why! Every puppy deserves to go to a home where their new family is excited for their arrival!
The beauty of the puppy matching process is that every client ends up with a puppy that is a great fit for them and our puppies end up in a home with a family where they will thrive. We get emails from clients all the time about how well their puppy has settled in and what a great fit they have proved to be with the family - this tells us that we have done a good job!