Privacy Policy

At Lomond Hills Labradoodles, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

This Policy was last updated 03/06/2018.

Any questions regarding this Policy and our privacy practices should be sent by email to

Who are we?

Lomond Hills Labradoodles is a trading name of LHL Limited, a company registered in Scotland. We can be contacted by email at

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us, submit an application, or if you register to receive one of our newsletters or sign up to a mailing list.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, phone number, IP address, and information regarding what pages are accessed and when.

How is your information used?

  • process an enquiry you have made;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include information about puppy availability or open days
  • send you communications with regard to the health and progress of your Lomond Hills puppy
  • make relevant product or service recommendations to you

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. We keep record of all customers who have purchased a puppy from us so that we can contact them should it be appropriate in the future.

Who has access to your information?

We will not sell or rent your information to third parties, but we will share it where required to provide you with our advertised, agreed or standard service. We will not share your information with third parties for marketing purposes.

Your rights

You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us you can change your preferences at any time by contacting us by email or unsubscribing from our newsletter.

Where we store your personal information

The information we collect from you is stored on computers and servers based in the UK. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at

Use of cookies

Like many other websites, the Lomond Hills Labradoodles, website uses cookies, including Google Analytics cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

You can deny the use and saving of cookies by accessing your browser settings. However, please be aware that turning off cookies may result in a loss of functionality when using a website.

Links to other websites

Our website may contain links to other websites. We cannot guarantee or verify the contents of any externally linked websites, and cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.